Privacy Policy
- Sites covered by this Policy Statement
This Privacy Statement applies to all Pownat owned websites and domains, and our wholly owned subsidiaries (“Pownat
websites”).
The Pownat websites may provide links to third-party websites for your convenience and information. If you access
those links, you will leave the Pownat website. Pownat does not control those sites or their privacy practices, which may
differ from Pownat’s. We do not endorse or make any representations about third-party websites. The personal data you
choose to give to unrelated third parties is not covered by the Pownat Privacy Statement. We encourage you to review
the privacy policy of any company before submitting your personal information. Some third-party companies may choose
to share their personal data with Pownat; that sharing is governed by that third-party company’s privacy policy.
- Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting. Personal
information is information that is associated with your name or personal identity. Pownat uses personal information to
better understand your needs and interests and to provide you with better service. Once you choose to provide us with
personal information, you can be assured it will be used only to support your customer relationship with Pownat. We
take seriously the trust you place in us. Pownat will not sell, rent or lease your personal information to others.
On some Pownat websites, you can order products or services, request information, subscribe to marketing or support
materials, register yourself or your Pownat products, or apply for a job at Pownat. The types of personal information you
provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords,
billing and transaction information, credit card information, contact preferences, educational and employment
background, and job interest data.
Non-personal information is data about usage and service operation that is not associated with a specific personal
identity. Pownat collects and analyzes non-personal information to evaluate how visitors use the Pownat websites.
Non-personal data we collect may include the pages visited on the Pownat websites, unique URLs visited within our
website, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies.
- Children’s Privacy
Pownat is committed to protecting the privacy needs of children and we encourage parents and guardians to take an
active role in their children’s online activities and interests. Pownat does not knowingly collect information from children
under the age of 13 and does not target its websites to children under 13. - How we use your information
Pownat uses your personal information to provide you with services and to help us better understand your needs and
interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to
provide service and support, to update you on services and benefits, to personalize promotional offers, and to
personalize some Pownat websites. Occasionally we may also use your information to contact you for market research
regarding Pownat products or services. We will give you the opportunity to choose your privacy preferences regarding
such communications. You may, at any point, contact us to request an opt-out of future communication.
Credit card information is used only for payment processing and fraud prevention. This information is not used for any
other purpose by our financial services providers or Pownat and will not be kept longer than necessary for providing the
services, unless you ask us to retain your credit card information for future purchases. Personal data collected online
may also be combined with information you provide to Pownat through other sources such as product registration, call
centers, or public events such as trade shows or seminars.
Personal data given to Pownat may be transferred across state, provincial, and/or country borders for the purposes of
data consolidation, storage, and simplified customer information management. Non-personal data is aggregated for
reporting about Pownat website usability, performance, and effectiveness. It is used to improve the customer
experience, usability, and site content.
- Who we share your information with
Pownat will not sell, rent, or lease your personal information to others. Pownat will not share your personal information
with third parties except in responding to your requests for products or services. Your permission will be requested when
you submit your information. Pownat shares customer information across Pownat-owned business entities and
companies working on our behalf, but only as required to meet your product or service requirements. Pownat may
contract with third-party service providers and suppliers to deliver complete products, services, and customer solutions.
These suppliers and service providers are required to keep confidential the information received on behalf of Pownat
and may not use it for any purpose other than to carry out the services they are performing. These service providers
may change or we may contract with additional service providers to better accommodate our customers. Pownat will not
share personal information with any other third parties without your permission, unless required by law enforcement
action, subpoena, or local law.
Pownat or its related entities could merge with or be acquired by another business entity, or some or all of their
respective assets could be acquired. If such a combination or acquisition occurs, Pownat will make every reasonable
effort to notify you if we share with the merging or acquiring entity some or all of your personal information to continue
serving you.
- Your Choices
Pownat gives you the choice of receiving a variety of information that complements our products and services. You can
subscribe to receive certain product- and service-specific information and Pownat-wide marketing communications.
Pownat-wide communications may include new product information, special offers, or invitations to participate in market
research. We give you a choice regarding delivery of Pownat-wide communications by postal mail, e-mail, and
telephone. You can make or change your choices at the data collection point. We will make every effort to honour your
preferences. This option does not apply to communications for the purpose of administering order completion, contracts,
support, product safety warnings, or driver updates. - Your information and third-party companies
Certain Pownat services are linked with those from unrelated third-party companies, some of which offer you the option
to share with both Pownat and the third party personal data you provide. We will not share your personal information
with those third-party companies unless you make that choice. - Access to and accuracy of your information
Pownat strives to keep your personal information accurate. We have implemented technology, management processes,
and policies to maintain customer data accuracy. We will provide you with access to your information, including making
reasonable efforts to provide you with online access and the opportunity to change your information. To protect your
privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before
granting access to your data. Certain areas of Pownat’s websites may limit access to specific individuals through the use
of passwords and other personal identifiers. - Keeping your information secure
Pownat is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to
maintain data accuracy, and to ensure the appropriate use of the information, Pownat has in place appropriate physical
and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card
information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is
working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom
of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time
payment processing, Pownat subscribes to a fraud management service. This service gives you and Pownat an extra
level of security to guard against credit card fraud and protect your financial data.
- Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please send them to Pownat –
sales@powervac.ca
This privacy statement applies to Canada.
